Your safety is our priority, so if you have any concerns that visiting this page may put you at risk, we want to help you HIDE YOUR TRACKS. If you're in a public place and simply need to hide your screen from onlookers, you can quickly leave this page by clicking: 


Clearing web browser histories in this way will delete ALL histories of visited websites. If you are concerned that someone may be checking up on your Internet usage, the absence of all files and history may appear suspicious.

Before closing the Browser AFTER you have left this site

PC Windows - Internet Explorer

  1. Select the Tools in the menu bar. Open the Internet Options Dialog Box and select the General Tab.

  2. In the Temporary Internet Files, click Delete Files. Check the "Delete all offline content" and click OK.

  3. In the History, click Clear History.

  4. Click OK to exit the Internet Options Dialog Box.

PC Windows - Netscape

  1. Select the Edit in the menu bar, then select the Preference.

  2. Under the Category, select Navigator. Then click Clear History.

  3. Under the Category, select Cache under Advanced. First click the Clear Memory Cache followed by the Clear Disk Cache.


  1. Click "Tools" - "Options".

  2. With the "Options" dialog box appears, click "Privacy".

  3. Click the "History" tab.

  4. Click "Clear Browsing History Now".

  5. Press "OK" to close the dialog box.

PC Windows
(right click the mouse on the Start at the bottom of the menu bar, select Explore)

  1. Select Windows in the C drive.

  2. Open the Temporary Internet Files Folders. Select all the files inside this folder and delete.

  3. Open the History folder (e.g. c:\windows\history\today in Win 98), select all the files inside this folder and delete.

  4. Open the Cookies folder (e.g. c:\windows\cookies in Win 98), select all the files inside this folder and delete.

  5. Disable the AutoComplete in the windows and/or browser options.

  6. Finally, after completed the above deletions, you should also empty the recycle bin.

If you're being harmed in any way, DO NOT underestimate your partner. Whatever you're facing and whatever concerns you're facing, we are here to help you and provide the necessary resources to keep you and your children safe. Please reach out to our INTENSIVE CASE MANAGER for any type of assistance or information at 



 Alternatively, you may choose to contact:

  • FCSS (Cochrane Family Community Support Services) 24-hr/ day Distress line at  403-266-4357 

  • or the Calgary Women's Emergency Services 24-hr Family Violence Helpline at 403-234-7233 

  • Email at  

  • Be safe and do everything possible to ensure your phone calls don't leave any tracks.

Internet-based telephones, which also go by names like "VOIP", or "Network Telephony", keep records of all calls. Web-based telephone systems, such as "Skype", also keep records. You should not use these types of telephone systems to call for help, if your partner has access as well.

Cell phones can also keep records of the numbers that have been called.

A local call made on a regular telephone line will not produce a record of the call. However, many telephones have a "redial" button, and you may want to call a friend or other "safe" number after you make any call you don't want your partner to know about - they can check up on you just by pressing "redial".

One way to be sure your home telephone uses a regular telephone line is to check your telephone bill. It will come from a Telephone Company, such as Bell or Sprint. It will not list any local numbers, only long distance. If you still aren't sure, you should use extra caution.

The safest way to call or to receive calls from us is from a friend's phone, a public phone, a work phone, or any telephone that has nothing to do with your partner.

Click HERE  for links to Safety Resources

We’d love to 

hear from you!

24 HR HELPLINE: 403-234-7233(SAFE)

HELPLINE: 403.796.6564


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Big Hill Haven

Box 1544,

Cochrane, AB.

T4C 1B5


1. To donate through ATB Cares Click HERE:

 ATB will ADD 15% of your pledge to the total  donation!

2. Mail your cheque to:  Big Hill Haven Women's Shelter

Box 1544, Cochrane, Ab T4C1B5

3. To donate through PayPal - Click HERE:

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